Shipping policy


Order Processing

Time is money honey. We always aim to deliver fast, but here’s what to expect.  We ship most orders the same business day or within 24 hours. Processing times don’t account for weekends or holidays. We offer a number of shipping options which can be selected at checkout. Shipping costs will vary depending on weight, postal code, and shipping method. You will receive a confirmation email when your product is on the way. Most US orders arrive within 5 business days.

Standard & Expedited Shipping

    Standard U.S. shipping will be shown during the checkout process on the Shipping Method screen, prior to payment. Please allow 2-3 business days for processing.  Delivery times are based on orders placed between Monday – Friday. All orders received after 3PM PDT will begin processing the next business day.

    Expedited U.S. shipping orders will be shipped via USPS Priority. Orders must be placed by 2PM PDT to start processing the same day. All orders received after 2PM PDT will begin processing the next business day. Please allow 1- 2 business days for processing and up to 3 business days for transit.

    Free Shipping

    U.S.- free standard shipping is available to U.S. customers on orders with a subtotal of $30 USD or more.

    Where's My Order?

    When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track the order, click on the tracking number in the e-mail. If you receive your confirmation email after 2PM PDT on a Friday, please allow until the following Monday for tracking to become available.

    If you are having any issues, please email cs@petbingos.com with "help" in the subject line for immediate service. Include your order number for an even faster resolution. Then breathe, because help is on the way. 

    Delivery Times

    Standard orders must be placed by 3PM PDT to start processing on next day. Processing time usually takes 1-3 business days and orders will arrive within 6 business days from when the order is processed. Most orders arrive sooner. We are a little company.

    Holidays

    Holidays are the best, aren’t they? Sipping rose by the pool. Except when you place an ecom order… All orders process and ship Monday - Saturday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.